Users who encounter QuickBooks not responding when opening company file issues are sometimes left without access to their financial data due to frozen screens or non-responsive commands. These mistakes might be the result of corrupt files or software issues, which can be frustrating and reduce productivity. 

In this post, we explore the complexities of this mistake and provide detailed instructions on how to fix it. Our objective is to provide consumers with the essential tools to surmount this impediment, whether it be that QuickBooks considers troublesome or if there are problems opening the file because of its placement.

We understand how difficult it gets to access the essential files when QuickBooks doesn’t respond. Therefore, we have a team of technical experts to back you up throughout the resolution process. Simply dial our Toll-Free Number 1.855.856.0042 to reach us.

Factors Responsible for Initiating QuickBooks Sudden Crashing While Accessing the Company File

The two highly reported causes responsible for triggering the QuickBooks sudden crashing while accessing the company file are listed in this section.

• This issue might happen if there are permissions problems preventing access to the file at its current location if the file path is excessively long, or if it contains unusual characters.
• Because of saved desktop layouts, QuickBooks may become slow when you try to view a company file, especially if you have a lot of windows open or large reports. Saving these layouts can cause startup freezing. Disabling this preference can resolve the issue, ensuring a smoother opening of company files.

Recommended to read: How to resolve QuickBooks Error 6176

Solving QuickBooks Desktop Freezing Issue

To get rid of the QuickBooks Desktop freezing problems, you need to go through these troubleshooting procedures in detail.

Solution 1: Avoid Saving the Desktop Layout

Avoid saving your desktop layout when closing QuickBooks to prevent potential freezing on startup due to large reports or multiple open windows. To do this, follow these steps:

• Launch QuickBooks Desktop.
• Look for your company file in the ‘No Company Folder’ file.
• While holding down the ALT key, click on 'Open' and continue holding ALT until the file opens.
• If prompted to sign in, release ‘ALT,’ enter your password, then hold ALT again and select ‘OK.’
• If your company file opens successfully, disable the 'Save the desktop when closing' preference by navigating to ‘Edit’ and choosing ‘Preferences.’
• Now go to ‘Desktop View.’
• Opting for 'Don't save the desktop' and confirming with OK.
• Close and reopen QuickBooks, then open your company file as usual.

Solution 2: Relocate the Company File to a New Folder

If QuickBooks is freezing on startup, consider relocating your company file to your desktop, as its current location might be causing the issue. If you share the file on a network, ensure that the new folder is also shared appropriately. Follow these steps:

• Find your company file from the File Explorer option.
• It typically has a '.qbw' extension and bears your company's name.
• When you do a right-click on your company file, select 'Copy.'
• To add a copy of the file to your desktop, right-click anywhere on the screen and choose 'Paste'.
• After starting QuickBooks, select File > Open or restore company.
• After copying the company file to your desktop, choose it and click 'Open.'

Please do not hesitate to contact our committed QuickBooks technical support staff for assistance if the troubleshooting techniques offered have not been able to resolve the issue of QuickBooks not responding when opening company file. To speak with a live professional who can quickly and effectively solve all of your concerns, just call our Toll-Free Number 1.855.856.0042.

You may read also: How to fix QuickBooks Backup Failed