The Challenge

A leading healthcare software provider was struggling with a disjointed quoting process. Their sales reps faced:

• Complex product configurations: Their software offered various modules and features, making configuring the perfect solution for each client challenging.
• Tangled pricing rules: A mix of volume discounts, tiered subscriptions, and custom pricing made it difficult for reps to quote accurately and efficiently.
• Manual quote generation: Reps spent hours manually creating quotes, leading to delays and errors.
• Limited upselling opportunities: Reps missed maximizing deal value without a streamlined system for suggesting add-ons.

The Impact

These challenges resulted in:

• Frustrated sales reps: The time-consuming quote process was a source of frustration for the sales team.
• Delayed deals: Slow quote turnaround times were hindering their ability to close deals quickly.
• Inaccurate pricing: Manual calculations and complex pricing rules led to errors in quotes, eroding trust with potential clients.
• Reduced sales productivity: Reps were spending more time on quotes and less time on building relationships with clients.

The Emorphis Technologies Solution

Emorphis Technologies, a leading Salesforce CPQ consulting partner, partnered with them to implement a custom Salesforce CPQ solution. Here's how we addressed their challenges:

• Streamlined Product Configuration: We built a user-friendly interface that allowed reps to quickly configure their software packages based on each client's specific needs.
• Automated Pricing Rules: We automated their complex pricing models, ensuring accurate and instant quotes every time.
• Intelligent Quoting with Upsell Opportunities: The CPQ solution suggested relevant add-ons during the quoting process, prompting reps to highlight the perfect software "cocktail" for each client.
• Simplified Approval Workflows: We streamlined the approval process with real-time notifications, ensuring quotes zipped through without unnecessary delays.

The Results

The implementation of the Salesforce CPQ solution yielded significant improvements for them:

• 75% Reduction in Quote Generation Time: Reps were closing deals faster with instant, accurate quotes.
• 20% Increase in Average Deal Size: Upselling became effortless with on-point product recommendations.
• Improved Sales Rep Efficiency: Freed from manual quoting tasks, reps focused on building client relationships.
• Enhanced Customer Experience: Faster turnaround and accurate quotes fostered trust and satisfaction.

Ready to Streamline Your Sales Process?

Don't let a sluggish quote-to-cash process hold back your healthcare software business. Emorphis Technologies can be your trusted Salesforce CPQ partner. We're confident we can craft a custom CPQ solution that perfectly addresses your unique healthcare software sales challenges.

Contact us today for a free consultation and discover how we can help you achieve similar success!